At Life Time Global LLC, we value your satisfaction and strive to provide the best possible service and products to our customers. However, please be aware of our refund policy, which outlines the conditions under which refunds can be issued.
Membership fees are non-refundable. Once you have purchased a membership with us, you acknowledge and agree that no refunds will be provided for any reason.
We offer refunds for products only under specific conditions.
To be eligible for a refund, products must be returned in their original packaging.
The product's consumption must not exceed 50%. If more than 50% of the product has been consumed, the refund request will be denied.
Damaged Packages:If you receive a damaged package, we are happy to exchange it for you.
If you prefer a refund instead of a replacement, please notify us during the return process.
To initiate a refund request, please contact our customer support team within 3 days of the item's return. We will guide you through the process.
All refunds will be processed within 7-10 business days from the date we receive the returned item.
Please note that this refund policy is subject to change, and any updates will be posted on our website. We encourage you to review our policy regularly. If you have any questions or concerns regarding our refund policy, please feel free to contact our customer support team. We are here to assist you and ensure your experience with Life Time Global is a positive one.