Return policy

At Life Time Global, we want to ensure our customers are completely satisfied with their purchases. Below are our return policies.

Refund Policy

A refund will be issued to the original form of payment within 10 business days after we have received the returned product. We will not issue refunds for returned products that do not meet our return policies.

Defective or Damaged Product

If you receive a defective or damaged product, please let us know immediately. Provide photos of the product and any damage. We will strive to resolve the issue as soon as possible. If a product needs to be returned, we will cover the shipping costs and issue a refund in the original form of payment.

Incorrect Products

If you received an incorrect product, please let us know immediately. We will cover the shipping costs to return the product and send you the correct product. If necessary, a refund will be issued in the original form of payment.

Prereturn Procedure

To process a return, please contact our customer service through the contact information provided on our website. You will be asked to provide information about the order and the reason for the return. Instructions for returning the product will be provided.

Changes to Return Policies

We reserve the right to change our return policies at any time. Changes will be effective immediately after posting the updated policies on our website. You are encouraged to regularly review our return policies to stay aware of any changes.

If you have any questions or concerns about our return policies, please contact us through the contact information provided on our website.